Delivery and Shipping

We understand that timely and reliable delivery is crucial when it comes to online shopping. At OLCA, we are committed to providing you with a seamless shipping experience to ensure your products arrive safely and promptly.

Welcome us for zero charge delivery. If  delivery charges may apply on certain products/services and would be communicated at the time of order processing.

What are the estimated delivery times?
We deliver your order within 4-6 working days after dispatch in A-1 and A-2 Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad and Hyderabad). For the rest of the cities, we deliver between 5-7 business days. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 7-8 business days post-dispatch. Deliveries to very remote locations may take up to 8 business days or longer, depending on the location's geographical constraints.

Once you place your order, our dedicated fulfillment team springs into action, carefully packaging and preparing your items for shipment. We collaborate with reputable shipping partners who share our commitment to excellence, ensuring that your package is handled with the utmost care throughout the delivery process.

We offer various shipping options to cater to your preferences and urgency. Our standard shipping option provides a cost-effective solution for those who are not in a rush, while our expedited shipping service guarantees quicker delivery for those who need their products urgently. You can choose the shipping method that best suits your needs during the checkout process.

To keep you informed and up-to-date, we provide tracking information for your order. Once your package is dispatched, you will receive a tracking number via email, allowing you to monitor its progress and estimated delivery date. This way, you can have peace of mind and plan accordingly.

We understand that unexpected delays can occur during transit. In such cases, our customer support team is readily available to assist you. Simply reach out to us, and we will do our best to resolve any issues promptly and keep you informed about the status of your shipment.

Q. On which days is delivery not available?
A. We don’t deliver on Public, national or bank holidays.
Q. Are there any hidden charges such as Octroi or Sales Tax when I make the payment?
A. There are no such hidden charges when you buy any product from us. The price listed on our website are final and inclusive of all taxes. The price you see on the product page are the final prices you pay.
Q. Is it possible to request for change the delivery address at any point of time once the order has been placed?
A.
Order has been placed but not dispatched.
Once the order has been placed but not dispatched that means we have received the confirmation and your order is in our warehouse where we are working to get it dispatched. So as your order is still not dispatched, you need to contact our customer service team on onlinedeivdhya@gmail.com as soon as possible for the changes in the order. Please note for security reasons we will require you to answer a few security questions before we can make any changes to your order.
- Order has been placed and dispatched.
Once the order has been placed and dispatched, we would not be able to redirect the order to the secondary delivery address. We apologies for any inconvenience caused and our policies are made to provide a better shopping experience for all our customers.
If our shipper is unable to ship the order at your provided address, then the order is automatically returned to our warehouse and processed as return.
For any further query write us on onlinedeivdhya@gmail.com
Q. Product cannot be shipped to my area, why?
A. Although we ship to maximum places in different parts of India, we are continuously working on increasing our reach to make our products easily available to everyone in different locations. But whether the order can or cannot be delivered to your address also depends on:-
Whether our trusted delivery partner can deliver at your address.
Legal Restrictions, if any, on shipping particular products to your location.
The availability of reliable courier partners in your location.
Q. I have placed an order, but may not be able to receive it due to unexpected circumstances. Can you hold the delivery until I can receive it?
A. If your placed order is not yet dispatched then please contact our customer team on onlinedeivdhya@gmail.com as soon as possible for the changes. Please note for security reasons we will require you to answer a few security questions before we can make any changes to your order.
But if your order is already dispatched then we are sorry we won’t be able to hold your delivery.

We also value your privacy and discretion. Rest assured that we employ secure packaging methods to protect your purchase and ensure that no sensitive information is visible on the outside of the package.

We strive to provide you with an exceptional delivery experience, combining efficiency, reliability, and transparency. Your satisfaction is our priority, and we are here to assist you every step of the way. Thank you for choosing OLCA, and we look forward to delivering your order promptly and seamlessly.

Deivadhya Remedie

  • ADDRESS: B404, Status Elysium. Ahmedabad 382470.
    India.
  • EMAIL: onlinedeivdhya@gmail.com
  • CONTACT NO: +919638881234